CASE STUDY

Gateway Chassis Solutions

Taking a growing business to the next level, using the Golden Circle

Company Background

Gateway Chassis Solutions Ltd is the UK’s leading manufacturer of caravan chassis. The family-owned business is passionate about technical expertise, exceptional customer service and delivering on time, every time.

We’re seeing fantastic results, so thought we’d share how we’ve Partnered to move their people forward.

Objectives

The Senior Management Team, led by MD Chris Ramsden, wanted to create a cohesive, high-performing leadership team. They wanted a team of leaders who are:

  • Highly engaged and motivated to take the business to the next level
  • Communicating effectively, with a team-based approach
  • Aligned, confident and capable of leading significant improvements in performance

Kelly had worked with Gateway’s Head of Operations, in a previous company and Dean was keen to bring Start Inspiring on their growth journey.

 

Our Solutions

Our solutions have included:

The Why

After learning about the business and doing an initial Employee Engagement Survey, Kelly spent a couple days working with the SMT on their ‘why’. This involved getting crystal clear on the vision, strategy and purpose.

The How

The What

Outcomes

Not only have we supported during planned sessions, the added value outside of these has been fundamental to the success of the business. Being able to genuinely partner and be on hand to help the leaders when they need it has been game-changing.

The SMT have used the Golden Circle’s Why, How and What, to give this growing business a renewed sense of purpose and clear direction.

Changes in the Team Leaders have included:

  • Increased levels of self-awareness, understanding their own personality preferences and communication styles better
  • Improved team working within their own individual functions, and across the whole factory
  • Confidently using tools provided to improve their management skills, such as giving feedback, holding people accountable and effectively planning and prioritising

We’re really excited to do a follow up Employee Engagement Survey later this year and see what the impact has been!

TESTIMONIALS

Why our clients believe in us.

Hear from our incredible customers who are thriving, you could be next!

Dean Jones

"Kelly had worked with Gateway’s Head of Operations, in a previous company and Dean was keen to bring Start Inspiring on their growth journey."

Dean Jones

Head of Operations

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